Image of PayPal in South Africa

PayPal In South Africa (2020 Guide) – Create Account, Send Money & Pay Online

PayPal is an American online money transfer website-based system that operates on a worldwide model. PayPal in South Africa is beneficial for both business and personal use. It supports online payment for personal or corporate use.

Can PayPal Be Used In South Africa?

People keep asking the question: Can PayPal be used for transactions in South Africa? My humble answer is YES!

It is true that PayPal has been blacklisted in many African countries. That notwithstanding, residents of South Africa and many other African countries can still safely create and use a PayPal account.

Data shows that PayPal has opened more than 1 million accounts in South Africa since PayPal was first launched with First National Bank (FNB) in 2010.

It is established that PayPal’s active accounts throughout the whole World now stand at 254 million as of the 3rd Quarter of 2018. This represents a 15% year-on-year growth.

Sources in South Africa have found that there has been a rise of PayPal users because of its quick and cheap methods of money transfers. Some of them are auction sites, online vendors, and other commercial sites which deal with regular transaction processes.

Sending money in and out of South Africa is now very easy with PayPal. This is because most eCommerce websites now accept payments through services such as PayPal, Xoom, Venmo, etc in addition to Debit cards and Credit cards.

After reading this guide, you will no longer worry about how and where to get your PayPal account in South Africa.

Note: If you don’t want to read all the post, you can use the table of contents below to get the information you want:

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Why Is PayPal In South Africa A Must?

PayPal is leading most digital payment platforms such as Apple Pay, Google Pay, Android Pay, and many others.

With PayPal increasing its reach to over 202 countries worldwide, allowing its customers to withdraw money in 56 currencies, and receiving money in over 100 currencies, it becomes imperative that every business-minded entity would wish to tap into this great opportunity.

And I know you are ready too.

Advantages Of Using PayPal

Here are some of the few advantages you can enjoy when you use PayPal to send and receive money:

  1. Is smart
  2. Allows you to accept online credit card payments
  3. Allows you to sell internationally
  4. Is more secure and can reduce the cost of fraud and charge-backs
  5. Offers comprehensive online reports

A study confirms that PayPal is the third most preferred mode of payment after Visa and MasterCard. In addition to that, PayPal is the 2nd safest payment system after the Credit card.

PayPal statistics

Customers Love PayPal

PayPal ensures a secure means to make transactions on millions of websites around the world. Through the partnership with  First National Bank (FNB), PayPal users in South Africa can withdraw money from their account to any eligible bank account across the country. Customers can also top up their PayPal account from any FNB bank account anywhere in and outside South Africa.

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Difference Between Personal And Business PayPal Accounts

Just as banks have a different account policy for individuals and corporations, in the same way, PayPal has a personal and business account.

In other words, an individual can use PayPal for their personal use, which is commonly called the Personal PayPal account.

Business management can also make their account under the Business PayPal account. There are a lot of unique features and differences in these accounts, and one among them is the limitations of holding or maintaining a balance.

For instance, a personal PayPal account can be used to buy products, make payments on online sites, or send money to family or friends.

On the other hand, a business account is used to sell products, accept donations, and utilize services that might be needed by an organization.

Difference Between Billing And Shipping Address

Imagine you bought a product for your loved one from an online site and wanted to send it directly to them. Being a gift sent online, you might not want them to know about its price. So what do you do?

You would send the gift to them but might make a special request of not mentioning the price to the delivered person.

This question usually turns up when one is accessing an online site to buy a product.

When a person buys something, then the simple and usual section is the Shipping Address, which means the address where the product is supposed to be delivered.

Now comes the question of the billing address. A billing address is where the bill of the product will be delivered.

This section is useful for Personal, but mostly for Business PayPal accounts.

While buying or selling a product, the user will have the option to send the bill to the exact person who would be filing all the records.

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Requirements to Create a PayPal Account In South Africa

With over 70% of South African internet users shopping online, and most of them using PayPal as their primary mode of transaction, it makes creating a PayPal account not even an option but a necessity.

Percentage of Paypal users in South Africa

Percentage of SA Online Users

There are no particular requirements to create a PayPal account, but for South African users, there are specific rules that one needs to follow.

To create a PayPal account in South Africa, follow the steps below:

  1. Go to the main website
  2. Then click on the “Sign Up” button on the top of the screen.
  3. Now select what kind of account you want to create – Personal or Business.
  4. Enter your details and credentials.
  5. At last, accept the terms and agreements.
  6. You have now successfully created a PayPal account.

One must remember that PayPal accounts need verification. So you must have all the FICA documents ready like proof of identity, residence address and proof, and a recent bank account statement.

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Requirements For Financial Intelligence Center Act (FICA)

The FICA was introduced on 1st July 2003 to fight financial crime. It helps prevent money laundering, tax evasion among others.

There are about ten categories of people that the FICA identifies and whose information is needed in any financial circles. The list below outlines the various groups:

  • Individual
  • Minor
  • Non-Residential individual
  • Estate Late
  • Trust
  • Company
  • Non-Resident Company
  • Close Corporation
  • Partnership Account
  • Unincorporated entities

Those are some of the requirements for FICA in South Africa.

Below are the FICA documents required for individuals:

  1. Copy of  National Identity document for South African citizens and Passport for foreigners.
  2. Proof of address: These documents should be less than 3 months old. It may include a utility bill, shop account statement, Municipal letter, bank statement with an address.
  3. NB: Some people may not have proof of address in their names and in that case they can provide a declaration by a third confirming that you stay in the same house and hence share the same address.
  4. You will need a copy of the South African Revenue Service (SARS) document which confirms your income tax number.
  5. A copy of your bank statement confirming your personal banking details. This should be less than three months old.

For the requirements for the rest of the category in individuals, see the guide by PSG.

Steps To Successfully Verify Your PayPal Account

Follow these steps to successfully verify your PayPal South Africa account

Confirm Your Account

Once an individual has created a PayPal account, it needs to be verified and then registered to a bank account.

Getting verified and registered can give a number of benefits to the user.

Here are the steps to successfully verify your PayPal account:

  1. Go to your PayPal account and select “Add/Edit Credit Card“.
  2. Fill in all the required fields like name, card details, and billing address.
  3. Once the details have been filled, PayPal will charge a minimum amount for the verification process, which will later be reimbursed.
  4. After the card has been added, go to “Add/Edit Credit Card” and click on ‘Confirm my card’.
  5. To proceed with the process request for your 4 Digit Code.
  6. For this step, PayPal will again charge a small amount, which will be reimbursed within 4-5 working days.
  7. After you have received the code, add it using the same process mentioned above and follow the instructions.
  8. This whole process makes your PayPal account verified.

Those are the various steps you need to follow to verify your PayPal account in South Africa.

Linking PayPal Account To Your South African Bank

After the verification process has been done, below are some steps to connect your PayPal account with any South African bank.

1. Go to First National Bank’s website and click on Register for FNB PayPal Service.

Step-by-step guide to register for payPal in South Africa

Register for PayPal in South Africa

2. Select the type of PayPal account you are registering with.

register for personal PayPal account in South Africa

PayPal For Personal Use

3. Then confirm if you are a user or bank with FNB or not.

Connect PayPal to your FNB acount

Indicate if FNB user or not

4. Click on I Do Not Bank With FNB

Linking bank account to Paypal in South Africa

Choose I Do Not bank With FNB

Note that this process is done to link PayPal with any South African Banks.

5. After that, you will have to fill up the registration form with your details.

Then, create your user ID and password with FNB bank.

Confirm the page and details that you have given, and then download the PDF.

Best process for PayPal registration

Confirm Your Details

6. Click on Submit

This PDF document will also mention where one has to submit their FICA documents.

After the whole process is done, you can verify with PayPal with your particular bank account.

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Which Banks Support PayPal in South Africa?

The official bank in South Africa to transact with PayPal is the First National Bank (FNB).

The FNB has however opened up access to the PayPal service so that people with accounts at any of the South African banks can link their bank accounts to their PayPal account and send or receive money.

Anyone who has registered with FNB PayPal banking services can access and link PayPal with any South African bank account. Major banks like ABSA, Nedbank, as well as Standard bank, can all be linked to PayPal in South Africa.

How To Link Your Credit Card With PayPal Account In South Africa?

To add a Credit Card to your PayPal account, follow these steps:

  • Open your PayPal account home page.
  • Click on “Wallet” at the top of your page.
  • Then, click on “Link a payment method” and select “Credit Card“.
  • Now fill in the details and follow the instructions to confirm and verify the card.

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What Can You Do With PayPal In South Africa?

For those South Africans and even anyone who owns a PayPal account, these are some of the things you can use your PayPal account for:

  • Sellers can receive payments from customers in over 190 countries and regions around the globe.
  • Use your PayPal account to make or receive international payments for goods and services online.
  • Securely pay for items and send money without sharing your credit card details.
  • Checkout quickly and safely at your favorite online stores.
  • Shop online: PayPal is supported at merchants in over 67 countries and regions all over the world.

Like I said earlier sending money or making payments online can be done in several ways in South Africa and not only through PayPal.

Most eCommerce shops accept payments through Xoom, Venmo, and other means of money transfers.

How To Withdraw Money From PayPal Account?

Withdraw Money Using Your Personal Or Business Account

To withdraw money from your PayPal account, follow these steps:

  1. Open your PayPal account main page.
  2. On the left side of the screen, click on “PayPal Balance“, and then select Withdraw Money.
  3. Enter the amount you want to withdraw and also select the withdrawal method.
  4. Review the details and then click on Withdraw.

After following the steps above, you will be able to easily withdraw money from your PayPal account in South Africa.

You can use the method described above to withdraw money from both your personal PayPal and business PayPal accounts.

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How To Find PayPal Routing Number Or Account Number For Direct Deposit

To find your routing number for PayPal, follow the steps below:

  • Go to your profile
  • Click set-up or view direct deposit
  • You will see the routing number and account number displayed if you have direct deposit enabled on your account.

By following the steps above, you can find the PayPal routing number for direct deposit.


PayPal is a user-friendly online money transfer system that can be linked with any bank in South Africa.

It gives users the option to extend their business and use this fast transfer process and also helps individuals with easy banking and shopping experience.

PayPal in South Africa is obviously one of the safest and most convenient means of transaction for those who want to enjoy the benefits of digital banking.

One must be careful to verify and register their accounts to enjoy the full benefits of PayPal.

If you have found this guide helpful, share it with others. If you also have any issues or any suggestions to make feel free to share your opinion in the comment section below.


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