Controller and Accountant General’s Department (CAGD) introduced the GoGPayslip in October 2013 to improve the payroll for better service delivery. In this article, you will learn everything about the Epayslip system in Ghana.
The CAGD E-Payslip system is designed for the Government of Ghana (GoG) staff to have easy access to their payslip. This means your e-payslip is accessible from anywhere around the world.
What Is An ePayslip?
Gogpayslip Your E-payslip for 2020
With an ePayslip, employees have easy access to their payslips online from a secure website. This means you can use your phone or laptop which has an internet connection to access your payslip online.
Once you have an internet connection, you can check your GogPayslip on your phone or laptop with ease.
The Payslip is an important record so it must be transmitted through a secured medium if it must be sent electronically, which is what the Controller and Accountant Generals Department (CAGD) does.
Moreover, the hard copy must also be issued in a way the employee can access without difficulty. Your employer is mandated to provide you with a payslip at least one business day before you receive your salary.
And that is the norm.
So in effect, the GoG Payslip serves as an online payslip checker for Ghana government workers.
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What Are The Benefits Of Using GoG E-Payslip
The introduction of the E-Payslip has lead to a faster, improved and faster way to access payment information.
These are some of the benefits of using the E-Payslip:
- It is more secure. When you access your payslip online at www.gogpayslip.com, all your information is encrypted since it uses a secure protocol. Moreover, a password known only to you is required to access your account making it extremely difficult for someone else to get into your account.
- As you already know, your Gogpayslip can be accessed anywhere on any device connected to the internet. Furthermore, GoG staff in remote areas with internet access don’t need to come to the district and regional capitals to get their payslip.
- You can save and print copies of your E-payslip.
- All your previous payslips are also available to you anywhere anytime.
- Controller and Accountant General’s Department always send you a notification as soon as salaries are validated and processed. The CAGD notification is sent when payslip has been processed and is ready.
- The content of your E-payslip and that of the printed one is the same.
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Requirements To Register For The Gogpayslip Online
Before you begin the online registration process, there are certain things that you will need to sign up for your e-payslip.
The following requirements are needed to register for GogPayslip:
- Employee number
- Email Address
- Registration code
- Secret password
- Mobile number
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Steps On How To Register For GoG Epayslip
Steps To Register Epayslip
The steps to register and access your epayslip account is very simple.
You need to follow this guide to successfully register for your GoG e-payslip account:
- Visit www.gogpayslip.com on your phone or laptop
- On arrival, you will see a dialog box issuing a disclaimer to all GOG staff saying Controller and Accountant General’s Department is liable to financial loss as a result of disclosing the password to third parties. All you need to do is to select “Click here to continue.”
- From there you will come to the Gogpayslip sign-in page. If you have already registered then sign in with your E-payslip details.
- If you have not registered yet, click on REGISTER FOR E-PAYSLIP.
- You will now get to the Gogpayslip registration page. As I said earlier, the requirements for successful registration for GOG E-payslip are a mobile phone number, registration code, email address, and an employee number.
- Enter and confirm your employee number.
- In the field for the password, enter and verify your password.
- There is a section for the registration code. It is a one-time code that allows you to register to use GoGpayslip service. You need to contact your management unit head before you can get your registration code.
- Enter and confirm your mobile number which I know you already have. If you are not a resident of Ghana, don’t panic, there is an option for you to enter your number. Click on the drop-down menu and select a different country.
- Fill the captcha by entering the right word.
- After cross-checking and confirming your details, click on “Register.”
Note: GoG E-Payslip website does not have any option to Agree or Disagree with their terms and conditions.
As soon as you provide your details and click “Register,” you agree with the terms and conditions.
Please note: Some users mistakenly enter wrong addresses like www.epayslip.com.gh and www.gogpayslip.com.gh which lead them to different websites.
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How To Sign In To Gogpayslip
I have been receiving numerous emails from people asking me this question: Please how do I login and check my e payslip?
Here is the detailed information for you to login to your E-payslip account.
- Open your browser and type www.gogpayslip.com in the address bar. You can even search for e-payslip login on Google. Select the site with the heading “Your E-Payslip” and click on that.
- If you have already registered for the Government of Ghana E-Payslip account, then provide your details in the sign-in page.
- The requirements for signing in are Employee number and Password.
- To complete the captcha, enter the code shown.
- Verify the information provided and if everything is OK click on “Sign In.”
After logging in to your account, CAGD usually shows you a survey on the e-payslip login page. Here is how it reads:
Dear GoG Employee,
You are receiving this invitation to take the survey because you are a GoG employee and use the system. We would like you to take this survey so we can provide a better experience using the system. This should take approximately 5 minutes. Thank you.
Sincerely, E-payslip Team.
This is always optional, and you have a button at the top-right of the page to opt-out.
Check the screenshot below:
www.gogpayslip.com e-payslip Survey
If you wish to take part in the survey, select the options based on your experience about the E-Payslip system and submit your answers.
Options At The E-Payslip Login Dashboard
Here are some of the options for gogpayslip users:
- My Payslip
- Change of association
- Supplementary Payslip
- Change of Password
- Wrongful deductions
- My Affordability
- My E-Forms
- Change My Number
- My Staff Card
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How To Change Your Association In GogPayslip
Controller and Accountant General’s Department has made it possible for government workers to change their associations on the E-payslip system.
This is good news since no one can be forced into an association.
For example, Teachers and Nurses who are wrongfully added to associations without their consent can exit those groups on the E-payslip system.
If you detect a wrongful deduction due to an association you have joined, and you wish to leave that group, follow these steps:
- Visit the website www.gogpayslip.com and access the e-payslip login page.
- After signing in, click on “Change of Association“.
- You will see the available associations. Select the one you want to join or leave.
- Select send to complete the process.
Note: If you are new to the GoG system or you don’t have any association then this error message will be thrown at you when you select Change of Association:
You do not have a change of association form for the month.
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How Do I Check My Payslip Online
Checking your payslip online is an easy process to follow. I am saying accessing your payslip online is not difficult yet many people keep asking that very question “How do I check my payslip online?”. In this guide, you will learn how to check your payslip from any internet-enabled device.
Follow these steps if you want to check your gogpayslip online:
1. After visiting https://www.gogpayslip.com, sign in to your E-Payslip account.
2. Select “My Payslip” on the e-payslip dashboard.
3. The system will automatically take you to your current payslip, eg May 2020 Payslip.
4. Select the month and year, eg May 2020.
5. Click on “Generate.”
How To Check Payslip Online
However, if you don’t have an active account, you will be sent to the current month but with an error message like:
No payslip for the selected month and year above. Try again with different month or year.
You can save or print a copy of your Payslip by selecting the save icon to save a copy or print icon to print a copy. These icons are located at the top-left side of each payslip.
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How to Report Wrongful Deductions Using the GogPayslip System
There are instances where the system will make a wrongful deduction to your account.
Use this platform to report all wrongful, unauthorized and over deductions.
Enter details below:
- Select 3rd party institution concerned. This can be the Bank, Association, or Insurance company making the deductions.
- Select Month and enter the year involved, eg May 2020.
- Enter issue, problem or challenge.
- Describe your issue as thoroughly as possible.
- Enter the amount involved.
- Select “Click to Send” to report your issue to CAGD.
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How Do I Download My E-Payslip Online
You can easily download your Epayslip online from www.gogpayslip.com with your details.
After logging in to your online payslip account >> select the payslip for the month you wish to download >> Click on the download button at the top side of your epayslip. Choose the appropriate name for the file and save it as pdf.
Note that printing your E-payslip online is similar to the download process outlined above.
Meaning, you need to be connected to a printer in order to print the payslip.
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How To Print Your CAGD GOGPayslip
If you want to print your E-Payslip, then follow these steps:
- Go to the website https://www.gogpayslip.com.
- Enter your Staff ID in the first box.
- In the next section, enter your CAGD password.
- Enter the image verification code.
- Click on the “Sign In” button to log in to your GoG Payslip account.
- Select the month you want to print the payslip, eg May 2020 Payslip.
- Make sure your laptop or computer is connected to a printer.
- Continue and print your Epayslip from your CAGD GoGpayslip dashboard.
That is how easy you can print your e-payslip online.
How To Request GoG Staff Card
This program introduces a highly secured card embedded with Chip and PIN and hosted on VISA and MasterCard platforms. And it is a feature on the epayslip system.
This will be issued to all employees on the Government of Ghana mechanized payroll bearing their Biometric and Payroll details.
For you to request a GoG Staff Card, you will need a passport picture with a white background, of a size not more than 3MB. Note that your picture has to be in jpg extension.
When you have all the requirements, click on “REQUEST” below, and follow the instructions.
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Change Your E-Payslip Phone Number
If you no longer want to use your current phone number, you can change it right in the GoG E-Payslip system. Just sign in to your account >> Select “Change My Number” >> Enter and confirm your new phone number.
How To Reset Your GoG E-Payslip Password
For those of you who have forgotten your password don’t worry. You can recover it by visiting the gogpayslip.com and selecting “forgot your password” next to the “Sign In” button.
After that, you will need to enter your Gog E-Payslip employee number and either mobile number or email address you used for the registration.
After providing this information, click on “Submit” to reset your password. You will receive a new password in either the mobile number or email address you provided.
Login to your account with that but remember to change the password after you login.
It is advisable to regularly change the password you use to login to your epayslip account.
Though the Controller and Accountant Generals Department website uses a secure SSL, you cannot always depend on such security features.
Frequently changing your password will add another layer of security to your account, ultimately giving you peace of mind.
Please note: Do not share your GogPayslip Password with anyone. Keep it to yourself.
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Please, I can’t access my payslip this month.
Hi Fatawu,
Sorry to hear that. Can you please provide more details as to the actual challenge you are facing when accessing your gogpayslip.
please am told i have entered wrong employee number pls help me
Sorry to hear that. This may mean that you have mistyped your Staff ID. Kindly check closely before pressing the send button. If you are very certain you entered the correct Staff Id and still have that problem then I will advise you to go to the nearest Controller and Accountant General Department’s office and have the issue solved.
Hi
Please I have forgotten my password and have gone through the procedure to recover password but when my details are entered, a message in red ink says “password recovery limit reached”please help me. Thank you
Hi Angela,
If you have reached your limit for password recovery then you have to wait for 24 hours to try the recovery process again. That is how the GogPayslip system has been designed to work. Moreover, make sure you use the same mobile number or email address you used for the registration for the recovery and it must be active so you can receive the recovery password.
I have reached my limit for password recovery. I waited three days to check if i can access ot but still I can’t. Its a week now but still i cant get through. I seriously need assistance on this. Thank you
i have been trying to reset my password since Thursday 20th June, 2019 but i keep getting this error “massage Password Recovery Error(s)” “Forgot password reset limit reached. Try again later”. any help as i need my mandate form and payslip very urgently
please u contact me on 0266959069 for any assistance
thank you
Please, I have been trying to register for my payslip but I have not received any message containing the activation code for me to continue with the process please help me. Thank you.
I need your help urgently please help me get the activation code to access my payslip my contact number is 0546842831 if any help thank you
Please I have been given the e-payslip registration code and have followed the procedures well to access my payslip. After the registration, it was left with the activation code but since yesterday I have not received so I can’t access my payslip. Please kindly help me address the issue
There is a wrongful deduction on my payslip and have sent so many messages but there is no response.
Hello Esther,
Sorry to hear that. After contacting Controller And Accountant Generals Department on the issue of wrongful deduction via their messaging platform, it usually takes about 14 working days for them to respond to issue. Kindly be patient if you just sent them the message.
I am Esther mensah please I have my registration code for epayslip but keep on getting invalid code anytime I want to register for epayslip
I have been trying to reset my password since 25th June, 2019 but i keep getting this error “massage Password Recovery Error(s)” “Forgot password reset limit reached. Try again later”. Any help as i need my mandate form and payslip very urgently.
Please u contact me on 0246650758/0509755190 for assistance
Thank you.
Good evening. Please, I am finding it difficult to recover my password. Any time I try the feedback is “unknown payslip account “.Please what should I do?
Kindly check if you have entered the correct staff ID and password.
I have tried many times to change my contact number on my payslip but it is not working. I followed the process and was told to enter the code sent to me but still the number hasn’t changed.
Pls I have gone through the recovery stage and u have waited for 3 days but still I cant access it. Pls can u help me out
Prince have u been able to recover it please?
Please I have forgotten my password and have tried the recovery password of told i v reached the limited. Have been doing this for days but I keep getting the same message. Can you please assist me
Please I have generated a mandate number. How can I revoke the mandate if I don’t want the insurance company to use it again?
Please are retired persons on Cap 30 entitled to e-pay slip? what will be the employee number?
Hi I forgot my password and anytime I try to reset my password it says my employee number is wrong mean while i typed the right numbers. How can i access my payroll
Please can I be paid even if my name didn’t appear for validation on a specific month? And also, after how many days can one access the payslip after validation? Thank you.
hi,pls what do I do when I have reached my limit for password reset,it is very faustrating,I can’t check my payslip
Please I registered the epayslip with my phone number whi3im not using anymore so I can’t reset my password that I have forgotten
Please I need your help urgently
Please help
I greet.
Please is it possible to change my bank that receives my pay to another?
If yes, how?
Thanks.
How do I correct my bank details on the payslip? Do I have to go to CAGD in Accra?
Hi, please how can I change my profile picture? Thank you
please am now registration but after entering all my details and click on generate activation code it send me a message that activation code will be sent to you.after that a message will saying successful: code has been sent to my number but I don’t receive any message
Please it has been a long time (more than 3years) I could not access my payslip. How would I do?
Please Can I use someone else bank account for my salary if the need be.
Thank you.
Please I tried registering for my payslip but been told unknown account. After entering my employee number and the registration code.
Please I had a problem with my payslip because the number I use to register got missing so I went to the regional office of CAGD to terminate my account, the management unit gave me the registration code but the system keep saying is invalid registration number. What should I do to access my payslip?
PLEASE THE EPAYSLIPS DO DELAY WHICH IS A WORRY TO WORKERS. SEPTEMBER EPAYSLIP ISN’T AVAILABLE BUT SALARIES HAD BEEN PAID.
Please I can’t access my account and a registration code was generated to register again after my account was terminated, but the system is saying that the code is invalid. Please help me.
Please l have not received my registration code and l need my payslip very urgently .
During the picture validation, a different picutue was used by my validator instead of my picture.
The option to change the picture is no more on the payslip.
Can I get any help, please?
Hello
Please I’ve forgotten my password. I try changing it by clicking on FORGOT PASSWORD. But due to wrongly typing the code given above, severally , it’s says my limit for getting a new password has reached so i should try again later, and it’s been 2 days now. But it’s still same. try later.
Please help me,
I want to know how I’m going to get a new password to be able to access my account. Or How many days left for me to be able to access again through FORGOT PASSWORD. Thank you
Hi, please GRNMA has been deducting money from my salary without my consent reason being that I don’t have any membership card to show for it.I have changed my association but how can I retrieve my money back
I have been working for 3years now
Pls, how do i upload my picture unto my e-payslip dashboard
Please how do i upload a profile picture on my epayslip account?. Please I need help.
please how do I upload my profile picture on e payslip account?
Please how do I upload my picture?
Please kindly explain “Affordability” on the epayslip dashboard for me.
Hello, My name is Sarsa. I received a phone call from a loan company which i detected to be a spam upon their request for my password to gain access to my salary slip. I told them I have forgotten my password of which I knew my password but i just wanted them to free me. Since then I haven’t been able to to access my slip. I have tried severally to reset my password through the “Forgotten Password” it’s been 3 days now the system keeps failing me. Please assist. Thank you.
Please I have forgotten my password but when I type on for get password the red indicated comes again
Hi Matilda,
Sorry to hear that. Please after clicking on the Forgotten Your Password, you need to enter your Employee Number (Staff ID) and the email address or phone number you used for the registration.
Then click on Submit.
After that go back and check your email for the new password.
If you used the phone then an SMS will be sent to you.
Hope that helps.
Let me know if you are able to reset your password.
Please there is no message us such oo
Please can u class me on 0240307187
Please I have forgotten my password and when I went to forget password they said password recovery errors I have reach reset limit. please can you retrieve it for me
Hello Matilda,
Have you been able to reset your GoG Payslip password? Just wait for a day or two and try the reset process. Note also that you need to check your inbox including your spam folder.
I hope you get it fixed the soonest.
Hi please am waiting for reply
Please I have tried to reset my password and am told I have exhausted password reset. I can not have access to my e-payslip, what do I do.
Please with the steps you have to follow to exit from a particular association, after clicking the name of the association there is no option like to join or leave for you to choose. and when you click on the last option send, there is no feedback. So how are you going to respond to the request?
How do I revoke a mandate number i gave out
Comment Text* After clicking on reset password and the new code has been provided I can’t still connect after entering the new code.
it keeps saying wrong code.
Always find it difficult to sign in.
please help.
Good evening,please I’ve been trying to reset my password since morning but still the resetting code hasn’t been sent to the said number. Kindly help me