In today’s guide, we will show you how to activate call waiting on the Safaricom line.
First, we will help you understand what call waiting means.
What Is Call Waiting On The Safaricom Line?
Call waiting is a telecommunication service offered by Safaricom to their subscriber whereby a subscriber can suspend a telephone call already in progress to accept a second call.
A Safaricom subscriber can switch between calls by pressing the answer button.
The call-waiting service alleviates the need to have more than one Safaricom line for voice communication.
You will have to keep one caller on hold when speaking to the other one.
How To Activate Call Waiting On Safaricom Line
To activate call waiting on Safaricom line, dial *43# on your Safaricom line.
You will receive a notification that the call waiting service was enabled in your Safaricom line.
When you setup a call waiting on the Safaricom line, your phone will inform you that another call is coming on your way while you are busy on the phone.
This is exactly how you activate call waiting on the Safaricom line here in Kenya.
How Does Call Waiting On Safaricom Line Work
Now that you have activated call waiting on the Safaricom line, we will go ahead and explain to you how the call waiting service works in Kenya.
When you are on a call on your Safaricom line, and another number calls you, the call will not be rejected.
Instead, your phone will notify you of the new call through a voice message.
You have an option of answering the new call or keeping them on hold as you finish with the first caller.
You can comfortably navigate between the two calls by talking to each caller discretely.
One caller will be held on hold when you are talking to the other.
How To Deactivate Call Waiting On Safaricom Line
If you no longer want the call waiting for Safaricom service, you can always deactivate it.
It is advisable to first check the status of your call waiting service by dialling *#43#.
To deactivate the call waiting on the Safaricom line, you only need to dial #43#.
A notification that you have terminated the service will be sent to you.
This is all you need to know about call waiting on the Safaricom line.