If you are searching for how to download the KPLC app (my power app), you will find this blog lost with everything you need to know.
KPLC launched my power application to enable its prepaid and postpaid customers to access their services without hassle.
The app comes with a lot of features that can be accessed through the KPLC website, among other features,
You can use the app if you would like to check your bill or prepaid tokens using the Kenya Power and Lighting Company, KPLC, App.
You can also communicate with the company’s customer service team at the same time.
The Kenya Power App gives you access to various services, such as bill inquiries, prepaid meter inquiries, power quality reports, and customer service interactions.
KPLC app Key Features
The following are key features that come with the KPLC app. These features are categorized into two for prepaid and postpaid customers.
KPLC app Postpaid services
If you are a KPLC postpaid customer, you can use the KPLC app to access the following services.
- Bill balance request
- E-bill registration
- Submission of meter readings
- Billing complaints & suggestions
KPLC app Prepaid services
Today, KPLC installed only prepaid meters; my power app has more features tailored for prepaid customers. Here are services you can access from KPLC if you are prepaid customer care.
- Prepaid token purchase
- Last token inquiry
- Prepaid meter complaints & suggestions
Power quality reports
- Power failure reporting
- Outage maps
- Scheduled power interruptions
- other power quality complaints and suggestions
How to download the KPLC app
If you are using KPLC electricity, KPLC is a must-have app that provides convenience and allows you to customize your service. Furthermore, the app simplifies access to KPLC services because you have to open the app and select the service you require.
You can download it from the Google play store if you have an android powered mobile phone and if you have IOS powered mobile phone from the Apple store. The app is free to download from the play store, and you require having only 27 MBS.
After successful download and installation, you will have to register to the app to access the services. The registration is easy because it is like opening an account. All you have to do is follow the required prompts. As the world is digital today, downloading this KPLC app is easy to access all KPLC services.
For more information, visit: https://play.google.com/store/apps/details?id=ke.co.kplc.incms.ss&hl=en&gl=US
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