If you are looking for the UBA Direct Customer Care Number in Nigeria, look no further! In this guide, we will share all the bank’s contact information with you.
If you want to launch a complaint, seek help, make a compliment, or any other banking and financial issue, you can contact UBA customer care.
The service operates 24/7, meaning that you will not be left unattended anytime, any day, no matter where you are.
You do not have to visit the bank branch to talk to customer care as you can get them online or through toll-free numbers.
What Information Is Required By Customer Care
If you contact the UBA customer care in Nigeria, you should provide the following information:
- your account details, including your account name and number
- the product /service you are complaining about
- copies of relevant documents needed to verify your complaints
- the details of the transaction, including the amount, date of transaction, the channel of transaction used, and transaction references number
- you can propose actions to resolve your complaint
this is the information required by UBA direct customer care in Nigeria.
UBA Direct Customer Care Number In Nigeria
The bank’s head office is at 57 Marina Lagos Island, Lagos in Nigeria.
Contact the UBA customer care through the following toll-free numbers:
- Tel: +2344 700 2255 822
- 0700-CALL-UBA
- +234 1 280 8822 (2808 UBA)
- +234 1 631 9822
You can email the bank at cfc@ubagroup.com.
This is the UBA direct customer care number in Nigeria.
What Happens When You Talk To UBA Customer Care In Nigeria
When they receive your complaints, customer care will automatically log the complaints.
They will then send you an acknowledgment email within 24 hours containing an auto-generated Ticket Identification Number.
After that, your complaint will be reviewed and investigated fairly and promptly.
If the bank requires more time to carry out further reviews or investigations, you will be notified and continue to get updates until the issue is fully and satisfactorily resolved.
When the final feedback is provided, UBA customer care will conduct a root-cause analysis to modify or improve the service or process.
This is all you need to know about the UBA direct customer care number in Nigeria.
