How To Contact Jumia Kenya

How To Contact Jumia Kenya Customer Care Service For Help

This guide will help you to reach Jumia Kenya Customer care for any assistance you may need.

Jumia Kenya stays the central internet retail plaza in Kenya. It is one of the internet retail outlets with all you require. 

The organization has made shopping simple either through their application or on their official website.

Now and then, you may experience difficulties while buying an item, or the thing conveyed was not what you requested. 

To figure out these and some other issues, you need to know the Jumia Kenya contacts. 

The Jumia Kenya client care will help you to their maximum best regardless of the issue. 

The Jumia Kenya contact details are essential because you might want to turn into a dealer or are a Jumia member and might want clearness on any issue. 

You will discover this blog entry extremely valuable as we have explored all conceivable ways you can contact Jumia Kenya’s client care for you. 

Regardless of whether you are searching for Jumia Kenya’sKenya’s phone subtleties, email address, or web-based media subtleties, you are in the ideal spot.  

Different ways you can contact the Jumia Kenya customer care 

Jumia Kenya, with its first-rate norms of client care administration, is committed to assisting every one of its clients with getting what they are searching for and have the right thing conveyed. 

If you struggle to submit a request, whine about the thing you got, or misunderstood the item, don’t stop for a second to utilize the helpline beneath to reach out to Jumia Kenya client assistance. 

Looking no further for Jumia Kenya’sKenya’s contact subtleties, we have broken down different methods of reaching Jumia client care for issue-free shopping. 

Rundown Of Jumia Kenya Customer Care Service Contact Numbers 

Jumia has a few branches the nation over. However, you can contact Jumia Kenya Head office through their mobile number 0700 000 990 or 0711 011. 

Jumia Head Office Location Address 

 Jumia Kenya’sKenya’s administrative center is situated in Nairobi Westlands, Kaka House third floor, Maua Close off parklands street. 

The workplace is open from 9.00 am to 5.30 pm on non-weekend days. 

 If it happens, you visit their administrative ”centre, you can expect high client care administration. 

Client support Email Address 

You can likewise arrive at Jumia Kenya client care utilizing email at or

You can anticipate an answer within 72 hours. 

Jumia Kenya Customer Support Working Hours 

Jumia Kenya head office is open on workdays from 9.00 am to 5.30 pm. 

While you can call client care from 7 am-4 pm workdays and on Weekends and Public Holidays from 8 am to 4 pm. 

How to Get Help on social media 

Jumia Kenya is accessible on significant online media channels. 

You can utilize their Facebook page: JumiaKenya, Twitter: @JumiaKenya, or Google in addition to Jumia Kenya to reach out to client care. 

That is how to contact Jumia Kenya client care administration for Help.

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3 thoughts on “How To Contact Jumia Kenya Customer Care Service For Help”

  1. Hii
    Was unable to find contact us form on return request rejected.
    The Tv you supplied me did not meet the descriptions given on the receipt.
    I ordered for an ac/dc tv the receipt you issued reads ac dc. The product itself is ac only.
    You rejected on account of my reason being invalid. Did your technitian check the product against the receipt? Do they tally?

    Second you rejected coz the seal was brocken. How was I to know if the product was correct without opening? I opened at the item at the collection point and found out it was not tallying with the receipt en never left with it.

    My reason for return was it did not meet the requirements on the receipt. How do I use AC only tv on solar battery?

    Hop I get help from you.

  2. Okengo mogendi

    Hae jumia,am okengo mogendi,,frm kisii town ,I want a chemical called Flamingo Engine Degreaser (No foam) 3pcs

  3. Patrick Edwards

    Dear Sirs, Madam,
    The smart bracelet which was ordered was charged but unfortunately doesn’t work ie it does not switch on. Even after watching tube trouble shooter. It definitely doesn’t work. Please advise how it be replaced. Thank you. Patrick
    Package no. JE-KC1-361116716-7900 is ready for pickup at 1,021 KES to be paid at pickup.

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