AS a Dstv customer, you may want to update your account profile; no worries, follow this guide on how to easily change your Dstv account details online.
Occasionally, it is vital to update your Dstv account information to ensure that Multichoice can contact you or identify you with ease.
When you own a Dstv decoder, it denoted that you are the account information receiver; hence all notifications from your Dstv account will be sent directly to you.
Subscribers regularly ask how they can change their details, and I don’t beat about the bush.
Sure, the update can be done in two (2) minutes.
It is a breeze, but we have a few people experiencing a challenge to do that; for this reason, we find it meaningful to provide this guide.
Nonetheless, when changing your Dstv account information, you should ensure that you are adding your current and authentic information.
This is very important because if you change your account without date details, you might experience challenges with Dstv self-service.
It is also essential to make any changes to your account in person.
This will help easily remember details when the need arises.
Come along as we dig out on what you need to change on your Multichoice Africa account information.
What DO I Need To Change My DStv Account Details
This is all you need to change information on your Dstv account profile.
- A stable internet connection on your laptop or phone.
- A Dstv smart card or IUC number.
- The mobile phone number that you linked with your Dstv account.
How To Update Your Multichoice Account Information
We have two methods you can use to change the details on your Dstv account profile.
- You can change your account details using your website on the Dstv self-service online portal.
- You can as well use the MyDstv app on your smartphone device to revise your account details.
If you have all the above-listed needs, we can follow through to change your information.
Steps To Change Your DStv Account Details Online
Follow these steps to change your Dstv account details:
- Make sure you have a stable and active internet connection on your device.
- Go to your browser and visit the official Dstv website.
- Set to your exact country at the right top corner of the site.
- Tap on “log in.”
- Key in your mobile phone number or your surname on your account.
- Enter your smart card number.
- Confirm that you have keyed in the correct details.
- Now, tap on “Login.”
- After opening your account, tap on “Edit Details.”
- Proceed and make changes to anything on your profile.
Now let’s explore the second method using the Dstv App.
How To Change My DStv Account Information Via My DStv App
Follow these steps to change your Dstv account details on the MyDStv app:
- Start the MyDStv app on your phone
- Key in your surname on your account number or the mobile phone number you used to register.
- Enter your smart card number.
- Confirm you have entered the correct details.
- Then, tap on the login.
- Navigate and tap on “Edit My Details.”
- Go ahead and make your changes to your account.
So simple. You can now change your Dstv account information using the MyDstv app.
How To Easily Change Your Mobile Number On MY DStv Account
Follow these steps to change your mobile phone number on your Dstv account:
- Go to your browser and visit the official Dstv website.
- Set to your exact country at the right top corner of the site.
- Tap on “log in.”
- Key in your mobile phone number or your surname on your account.
- Enter your smart card number or IUC number.
- Now, tap on “Login.”
- After opening your account, tap on “Edit Details.”
- Choose contact details.
- Tap on the Dstv edit icon that resembles a pen.
- Delete the old phone number and replace it with the new one.
- Tap on “Save.”
- You have successfully changed your mobile phone number on your Dstv account.
That is how you change your mobile phone number on your Dstv profile.
What Can I Change On My Profile
You can edit your email address, telephone number, and a lot more on your Dstv account.
How DO You Get Your DStv Account Details?
That is very easy to do. You have to login to your account using your username or your mobile phone number on your budget and intelligent card or IUC number for you to get your Dstv account details.
After logging in, tap on Edit details, and your complete account information will be shown.
This simple and easy article Was Last Updated on by Nana Abrokwa
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I CANNOT LOGIN TO MY DSTV ACCOUNT, IT REFUSES TO ACCEPT MY CREDENTIALS, and I am the owner of decoders card numbers 1016 1949 457; and 1011 4824 385. I just get the run-around and get nowhere, I cannot even EDIT my details. My DSTV App? does the same.
Hi. I want to change the cell number. I am no longer receiving messages from MultiChoice because the old num5 is nolonger effective. May you give me the link to change this.